🔒 Privacy Policy & Terms of Service

Last Updated: June 21, 2026

Welcome to Satin Silhouette. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our storefront.

1. Information We Collect

We collect personal data that you provide directly, including your name, email, country, state, and payment details during checkout. If you create an account, we also collect your password hash, birthday, sizing measurements, and loyalty rewards history.

2. Sizing & Fit Profiles

To offer a personalized experience, users who purchase our Premium Sizing Guide PDF can unlock and save an interactive Sizing Profile. Sizing profiles are stored securely in our databases to provide automated size matching.

3. Cookie Policy

We use cookies to keep track of your shopping cart contents, remember your active user session, analyze site traffic, and power our loyalty point calculation engines. By using our website, you consent to our use of cookies.

4. Business Sale or Asset Transfer

Business Sale or Asset Transfer: In the event that Satin Silhouette undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, our customer registry, including your name, email address, transaction history, and associated analytics data, will be securely transferred to the acquiring entity as part of the business assets.

5. Dropship Supplier Data Sharing

To fulfill your orders with elegant, rapid delivery, we share your shipping address and selected product sizes automatically with our vetted global fulfillment partners. They are contractually obligated to use your details only for fulfillment.

6. Returns & Fit Policy

We want every piece to feel extraordinary on you. That is why we offer our Sizing, Fit & Seductive Style Guide ($9.99) — the fit-verification tool that confirms your size before you order.

Per our policy: if an item does not fit your body (too large or too small for the size you selected) and you did not purchase the Sizing, Fit & Seductive Style Guide with your original order, the return or exchange is not eligible as a company or supplier defect. Choosing a size without our fit-verification tool is treated as the customer's decision. Fit-based returns and exchanges are eligible only when the Sizing & Fit Guide was purchased at the time of the original order.

All non-fit returns (defective, damaged, or incorrect items) remain eligible under our standard return process. For questions, please reply to your order confirmation email or contact our team directly.

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